Support

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Open your own online craft store

FAQs

Firstly you will need to purchase your Seller Subscription. You can place your order on the website HERE .

You will be given an order number in your confirmation email: use this to gain access to our Private Facebook Group, where you can attend our monthly workshops and join our sellers community. 

You will need to register your shop name: You will also need your subscription order number to complete the form. Click here to register your shop. Once we have approved your store, you will be able to access your seller dashboard. Head to our YouTube page for step by step videos for set up.

 

None! We do not take any commissions from your sales, nor are there any listing fees. There will be a payment fee (taken from PayPal), for your payment transactions. This is deducted from your commission at 5.4% plus 0.60p this is the PayPal and financial transaction fees.
There is a monthly subscription, of £10, to set up your shop and this also gains you access to our workshops, seminars and talks through the access to the private facebook page.

You can choose your preferred methods of shipping and costs associated with doing so, set up either a ‘flat rate’ for your store, or set the flat rate to Free p&p, and add relevant costs to each product, this also allows you to price for your packaging too. If you need help working out your postage costs, head over to: https://www.royalmail.com/price-finder to work out your parcel sizes. 

Sure! Just find all the items you love and add them to your basket. You will checkout in one transaction and the orders will go to all the necessary shops. We make sure they will receive the money for their specific items.

You will need to contact the seller to arrange a return, discuss the reasons and agree how to move forward. Please see our returns policy  for full details. 
If you experience any issues, please contact us at support@mycraftshop.uk